Provide Tamil option for customers, Malay banks urged
28 Sep 2009, 1342 Hrs

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Kuala Lumpur, Sep.28 Appeals by Malay Indian customers to banks to give due recognition to the Tamil language have fallen on deaf ears.

According to an editorial in the Malaysia Nanban, Indian customers, proficient only in Tamil, are having problems dealing with banks, it said.

Currently, transactions were done only in English, Bahasa Malaysia and Chinese and the report suggests that accepting cheques written in Tamil and providing the language option in ATM machines would go a long way in easing their woes.

It also said that Tamil was recognised as the second widely used language in the Internet after English.

According to The Star, the editorial said banks should have an Indian officer, who is proficient in Tamil, to verify cheques written in Tamil and to help Indian customers solve their banking problems. (ANI)

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